General Ships Agency / Dockside Support

From our base in Hartlepool port, we have dealt with every type of cargo that the port has handled over the years - from bulk shipments of aggregates and minerals, to container shipments, steel pipes and plates, timber and scrap.

Docked ship onshore

It is this enormous breadth of experience that gives us the confidence to able to deal with even the most specialised of ship turnarounds such as those of cable laying and offshore support vessels.


From our own standard processing requirements to client specific procedures, our flexible approach ensures compliance is met in all areas in a timely and efficient manner.

We understand fully how critical it is to minimise the downtime of any shipping and expediting the turnaround of a ship safely and efficiently is always our top priority.


Whether it from our home Port of Hartlepool or another Port on the North East Coast (using our portable/mobile office) means we can have someone available at the quayside 24 hours a day, 7 days a week - which can be critical if problems are encountered.

It is this dedicated full time presence that allows us to offer a full shipside project management service to make sure the turnaround is fully cost effective, efficient and safe.


If you would like to know more about how we could assist with your ship's arrival and stay in port - please get in touch.